DIVA™ NOTE – intuitive, digital notification system
Easy to use, web-based – your ideal partner for digital fault and error messages for consistently efficient maintenance processes.
Intelligent, digital fault messaging processes
In practice, faults and downtimes at production plants are still often reported by telephone, e-mail or by open outcry. The man at the machine cannot reach the responsible maintenance coordinator, who in return complains that he cannot get his job done because he receives X calls per hour. Process optimization is impossible because the process itself has not been opened digitally. Downtimes are extended because of unnecessary communication, reaction and coordination times.
With our web-based fault notification system you can report faults and downtimes in a user-friendly way from your computer or mobile device. They will be displayed in real time in DIVA™ DYNAMICS and on DIVA™ GO. The feature “bottleneck machines” ensures that fault messages with high priority are color-coded and always appear at the top of your work order list.
Intelligent, digital fault messaging processes
In practice, faults and downtimes at production plants are still often reported by telephone, e-mail or by open outcry. The man at the machine cannot reach the responsible maintenance coordinator, who in return complains that he cannot get his job done because he receives X calls per hour. Process optimization is impossi-ble because the process itself has not been opened digitally. Downtimes are extended because of unnecessary communication, reaction and coordination times.
With our web-based fault notification system you can report faults and downtimes in a user-friendly way from your computer or mobile device. They will be displayed in real time in DIVA™ DYNAMICS and on DIVA™ GO. The feature “bottleneck machines” ensures that fault messages with high priority are color-coded and always appear at the top of your work order list.
Implementation and Advantages
DIVA™ NOTE can be easily integrated into an intranet and meets all requirements for paperless working. You benefit directly and from the very first minute:
- Digital work order creation in real time
- Pre-settable prioritization
- Automatable order allocation
- User-friendliness
- Lean and transparent notification processes
- Reduction of administrative effort
- Attachment of images, videos or audio files
Did you know, that you can reduce malfunction processes (Mean Time to Repair - MTTR) by up to 60 % with our mobile maintenance solutions?
Source: Use Cases from IAS MEXIS customers
Real time digital fault notifications
Report malfunctions and downtimes with easy and intuitive user interfaces and benefit from an order creation system in real time. Already created fault messages are displayed and avoid double work.
- Overview of all fault notifications
- Intuitive operation
- Fault notifications with high quality
Qualified fault notifications
Attach images, videos or audio files to your fault messages in order to qualify them. You can also benefit from automated order allocation.
- Reduced workload for team leaders and foremen
- Creation of work orders in real time
- Optimized processes
The way we work:
After determining the maintenance strategies according to the criticality of individual production areas, we assist you structuring the digital twin of your production facilities in accordance with DIN 31 051. Benefit from specially developed train-the-trainer workshops, which enables key-users to train other in-house-users on the system.
